PRIVACY POLICY

This privacy policy will explain how our organization Alter/d Ltd uses the personal data we collect from you when you use our website.

Alter/d is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this privacy statement.

 Topics

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What data do we collect? 
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How do we collect your data? 
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How will we use your data? 
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How do we store your data? 
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Marketing 
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What are your data protection rights? 
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What are cookies? 
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How do we use cookies? 
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What types of cookies do we use? 
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How to manage your cookies 
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Privacy policies of other websites 
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Changes to our privacy policy 
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How to contact us 
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How to contact the appropriate authorities

What data do we collect?

•	Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Alter/d with most of the data we collect. We collect data and process data when you:

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Register online for our newsletter. 
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Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser's cookies.

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Complete our contact us form 
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How will we use your data?

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Manage your account. 
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Email you with services we think you might like.

How do we store your data?

Alter/d securely stores your data at mailchimp.com.

Alter/d will keep your contact details indefinitely unless otherwise requested

Marketing

Alter/d would like to send you information about services of ours that we think you might like If you have agreed to receive marketing, you may always opt-out at a later date. You have the right at any time to stop Alter/d from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email hello@alterd.co.uk.

What are your data protection rights?

Alter/d would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Alter/d for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Alter/d correct any information you believe is inaccurate. You also have the right to request Alter/d to complete information you believe is incomplete.

The right to erasure - You have the right to request that Alter/d erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Alter/d restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Alter/d's processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Alter/d transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:  hello@alterd.co.uk

Or write to us at:  584 Wellsway, Bath, Somerset, United Kingdom, BA2 2UE

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Alter/d uses cookies in a range of ways to improve your experience on our website, including:

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Understanding how you use our website 
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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality - Alter/d uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising - Alter/d uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Alter/d sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Alter/d website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Alter/d keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 June 2020.

How to contact us

If you have any questions about Alter/d's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@alterd.co.uk

Or write to us at:  584 Wellsway, Bath, Somerset, United Kingdom, BA2 2UE

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Alter/d has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

https://ico.org.uk/make-a-complaint/

Thank You

Alter/d